Question 1

Is my medical information kept confidential?

Accepted Answer

Yes, 100%. Your medical reports, diagnosis, and personal details are strictly confidential and reviewed only by our specialised medical team and treating hospital specialists in India.

Question 2

Do you charge for giving a medical opinion or matching a hospital?

Accepted Answer

No, absolutely not. Receiving a doctor-reviewed medical opinion, hospital options, and package estimate from our specialised medical team is 100% free with no obligation to travel.

Question 3

How do I pay for my medical treatment & package?

Accepted Answer

You pay the hospital directly or via bank transfer. We provide a complete written breakdown for your budget in advance. Aarogyatra builds a transparent package tailored to your budget — treatment, stay, and travel — with no hidden charges.

Question 4

Can my family members come with me to India?

Accepted Answer

Yes! India's e-Medical Visa permits up to 2 family attendants to travel with you on an e-Medical Attendant Visa. We assist with hospital invitation letters, visa guidance, and family accommodation.

Question 5

What if I need an unlisted treatment or a specific budget package?

Accepted Answer

Our network includes India's NABH and JCI accredited hospitals, as well as trusted multi-specialty hospitals across every category. If your treatment isn't listed, our medical team will find the right hospital and specialist for you.

Question 6

How does the 4-Week Aarogyatra Aftercare program work?

Accepted Answer

Back home, we stay with you for 4 weeks. Simple, structured WhatsApp check-ins with our team keep you connected until you're properly back on your feet.